Ticketing Information & Policies

Ticketing Services are provided by the Community Performance Series Box Office located in the lobby of Snell Theatre in the Crane School of Music facilty, SUNY Potsdam. Box office hours are Monday through Friday, 12:30pm to 4:30pm. In addition the Box Office opens one hour prior to each concert. For reservations or more information, call 315-267-2277 or click on the events link on this website.

Ticketing Fees.  Service fees may apply to online purchases and/or credit card purchases.

Season Tickets.  Season tickets are available here for purchase.

No Exchanges or Refunds.  ONNY has a policy of no refunds or exchanges. If you are unable to attend you can turn your ticket(s) in to receive a receipt acknowledging your tax-deductible contribution (equalling the value of the ticket(s)). Simply turn in your ticket(s) prior to the performance.

Money Back Guarantee. We will be happy to refund the full purchase price of your concert ticket if you are dissatisfied with a performance. Simply write to us and enclose your ticket stub within ten days to PO Box 488, Potsdam, NY 13676.

Lost Ticket? No hassle. No charge. Just call 315-267-2277.

Group Tickets.  ONNY offers a group discount of $10 per ticket for 10 or more tickets.  Tickets must be purchased as one transaction in advance.

Free Tickets? Tickets are availabel for educational purchases.  Contact the Business Manager for more information. (315)267-3251.

Financial Hardship.  No one should be denied the opportunity to hear great music due to economic concerns.  Free tickets are available to anyone, regardless of age or ability, through our Volunteer Program.  Contact the Business Manager for more information. (315)267-3251.